The company Rescuecom, engaged in computer repair and
technical support for users, summed up his traditional studies. Within its
framework, it identifies the most reliable manufacturers of PCs.
Based on the results of the study, Samsung ahead of Apple in
terms of reliability engineering. The company from Cupertino inferior Lenovo, ASUS, Toshiba, HP,
Dell and Acer, and Sony and Panasonic all dropped out of the rankings. The
report was prepared for the first quarter of 2013.
According to Rescuecom, most clearly gadgets reliability and
quality customer support computer manufacturer shows the ratio of the number of
users' service center and market share of the company. According to statistics,
researchers, Apple controls 26.2% of the market with the iPad. It is almost 12%
ahead of its nearest competitor - HP. Treatment in Rescuecom because of
problems with the technique of Apple is 11%, which is the fifth place out of
nine companies list. Samsung's market share in the quarter was 9.4%, and the
treatment for its technology - 0.8%, which results in her 1170 points versus
237 at Apple's rating system Rescuecom.
These figures are substantially different from previous
rankings, because they counted the plates for the first time. CEO David Milman
said: "Now there is a transition from PC to mobile computers, including
tablets, before that there was a transition from PCs to laptops."
In last year's ranking Rescuecom involved only PCs and
laptops, and then Apple was sixth (9.7% of sales and 12.7% on the appeals).
Samsung was the same and then the first (4.3% of sales and 0.7% on the appeals).
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